From: "Steven Levine" Received: from [192.168.100.201] (HELO mail.2rosenthals.com) by 2rosenthals.com (CommuniGate Pro SMTP 5.4.10) with ESMTPS id 1770418 for ecs-isp@2rosenthals.com; Mon, 29 Mar 2021 20:17:51 -0400 Received: from secmgr-va.2rosenthals.com ([50.73.8.217]:58564 helo=mail2.2rosenthals.com) by mail.2rosenthals.com with esmtps (TLSv1.2:DHE-RSA-AES256-GCM-SHA384:256) (Exim 4.82_1-5b7a7c0-XX) (envelope-from ) id 1lR24i-0000UP-2S for ecs-isp@2rosenthals.com; Mon, 29 Mar 2021 20:17:40 -0400 Received: from elasmtp-mealy.atl.sa.earthlink.net ([209.86.89.69]:51674) by mail2.2rosenthals.com with esmtps (TLSv1.2:DHE-RSA-AES256-GCM-SHA384:256) (Exim 4.82_1-5b7a7c0-XX) (envelope-from ) id 1lR24f-0007bA-27 for ecs-isp@2rosenthals.com; Mon, 29 Mar 2021 20:17:37 -0400 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=earthlink.net; s=dk12062016; t=1617063457; bh=T5hJPHtCg7r7cTHih09WBZjtSPbfKDlBmdul PvaHLwM=; h=Received:From:Date:To:In-Reply-To:Subject:X-Mailer: Message-ID:X-ELNK-Trace:X-Originating-IP; b=cEkmtq6ZaFbpy29fbKkVY1 xA83P1lJIiDLfb+AyRHFZEUnkYr5E2ji5s8NvVDg7ORbdpyNdTFODhS4ST4P1HmDG/p SvdO0CBqB98E3SpulncL3YfczM0EYPvWg3CcAVCBH9twWaQFR7yC/tzjh2cpWXZQXGU Y1T6IyLOyp0yxMwkDhL4ER9YUikxCmcxESTvumKZakJvAtbSJ4tWh0EkZP1iW+CCE7H LzDIFq56Bb4iYoyapZ35QSbDmA5WtZL5JbTospi3w2Epha07TvnfQpaeb9wymfownl0 u5iBmCm8MQXOkrtfOqgyp0u0yUG2WJmIj6nrVusnPcpPHuXKpNvA== DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=dk12062016; d=earthlink.net; b=VsCnaiXt4A4wEqaiY+AOQG4iIsM0Rp4he6e7kQQZIASF/yV+sE7014SryzWfiEwf9COw5IFSwqdozZgUqPCYatPZT/IRBAPaarXr6VT0nuZGYaPuGpqwyR4EIlEp0jQ8GaR5WYFFzRkiWQm8+RnvEZ6wTaSipi1c14RckelWIs6jIJTQ9jo4ZKD48L/fUjZ3477VfrT0Fz849J/NNnvcdF1y1YZjrg3LvyL7oyUjAFRughxkObodeonOwVEaoeTTdCWNMmR7I7Rjz9NdFFBm7ZtDnWeJg4AZ50GHCwmrQCxRHconPBKGaapXkTsMJUWoJltSMqFQSHTFrkfcGOyWqg==; h=Received:From:Date:To:In-Reply-To:Subject:X-Mailer:Message-ID:X-ELNK-Trace:X-Originating-IP; Received: from [108.193.254.250] (helo=slamain) by elasmtp-mealy.atl.sa.earthlink.net with esmtpa (Exim 4) (envelope-from ) id 1lR24e-000FFa-6m for ecs-isp@2rosenthals.com; Mon, 29 Mar 2021 20:17:36 -0400 Date: Mon, 29 Mar 2021 16:37:44 -0700 To: "eCS ISP Mailing List" In-Reply-To: Subject: Re: [eCS-ISP] links in the ticket X-Mailer: MR/2 Internet Cruiser Edition for OS/2 v3.00.11.21 BETA/60 Message-ID: X-ELNK-Trace: a1109158fca87577d780f4a490ca6956df8303b86ceddf5521e75019558bbcf06f1ea886de2add75350badd9bab72f9c350badd9bab72f9c350badd9bab72f9c X-Originating-IP: 108.193.254.250 In , on 03/29/21 at 03:47 PM, "Lewis G Rosenthal" said: Hi, >And what would that do in practice? Assuming the system has: >\etc >\usr >\var\cache >\var\lib >\var\log\yum.log >\var\run >\var\tmp >would we download the bootstrap, unlock all files in those directories, >delete them, and then unzip the bootstrap before prompting for a reboot? Pretty much, although I would do the delete after the unzip and would only delete executable files that were not in the bootstrap and whatever can be safely deleted from the cache directories. This would lose less of the users prior configuration and the retained files are unlikely to break anything. I would probably also help the user help themselves by saving copies of the .rep files and secure.rep and yum.log and exported.yum and such just in case they were needed after the bootstrap is installed and overlaid their customized versions. I'd be fine with a standalone script for this, but given that a large number of our users are command line challenged, doing it from ANPM seemed to be a better solution for them. Along these lines, rather than a command line /BOO option, this probably should be an ANPM menu option with 3 or 4 are you sure prompts. :-) >Because re-bootstrapping is potentially a destructive operation, we need >to be clear as to what we're doing and why. Perhaps the reason that yum >might not be working is that yum.conf is broken; re-bootstrapping >becomes great overkill. Which is why it would be documented as the last item in https://www.arcanoae.com/wiki/anpm/troubleshooting/ with plenty of warnings as to what to expect and perhaps with a suggestion to submit a ticket first. >I'm just playing devil's advocate. I understand. >That would be my guess. Not many current packages are in the i386 repo. Well, not quite yet. He still has a broken grep, probably because he copied grep.exe from elsewhere. An ANPM install of the package should fix this up. The good news is that he has gotten far enough that the debugger starts properly. Once he gets all the scripts updated to the most recent versions from 2020 (don't ask), he should be ready to try to replicate the 100% usage issue under the debugger. >Roger that. That's an item for the troubleshooting page. See above. :-) >I just don't want to encourage the nuclear option as a *first* resort >rather than a *last* resort, as people will invariably lose >configuration data or package combinations due to lack of >thorough/current backups...and then blame the messenger. See the above. BTW, I think it would be better if the page title was "Package Manager Troubleshooting.". Just "Troubleshooting" is a bit to generic for my taste, especially when I have multiple troubleshooting pages open at the same time. Steven -- ---------------------------------------------------------------------- "Steven Levine" Warp/DIY/BlueLion etc. www.scoug.com www.arcanoae.com www.warpcave.com ----------------------------------------------------------------------