Yes but in my e-mail I gave information for the eCS box /and/ a Win box
in the same location - both should use the same DNS server since it is
supplied by the Netgear/Westell. Also, did both of you read through the
other two cases which sheds additional light on the problem?
On Wed, 14 Apr 2010 20:19:02 -0500, Sam Lewis wrote:
>On Wed, Apr 14, 2010 at 7:42 PM, Hakan
><os2-wireless_users@2rosenthals.com> wrote:
>> Leon,On Wed, 14 Apr 2010 20:04:26 -0400, Leon D. Zetekoff wrote:
>>
>>>hi there...what is the default route on the ecs box?
>>>what is the DNS servers on ecs set to?
>>
>> Is this relevant?
>
>I didn't see this message earlier. It is VERY relevant. Depending on
>your location where you get onto the internet you may be getting a
>very high latency to the DNS server your using. So when you lookup a
>site by name the query goes to your configured DNS server to translate
>that name to an IP Address. So if your DNS server has high latency or
>if your consumer level router is doing DNS for you and its CPU get's
>busy it can make web browsing VERY slow. So using DNS Benchmark from
>
>http://www.grc.com/dns/benchmark.htm
>
>you can find the best performing DNS server for your physical location
>and improve your web browsing experience a great deal.
>
>Worth a try,
>Sam
>
>
>> As I said below, I can use my browser to get to the
>> initial salesforce.com screen and I have no problem browsing 100 other
>> sites which suggests that the DNS server must supply appropriate
>> information, or?
>>
>>>On 04/14/2010 07:10 PM, Hakan wrote:
>>>> Base Case
>>>> I am unable to use tracerte to trace the route to salesforce.com from
>>>> my T43p laptop running evS 1.2R connected to Verizon's network via a
>>>> Netgear Wireless-N 300 Router (WNR2000v2) and then a Westell DSL modem.
>>>> Tracerte does not supply me with any information after the 2nd hop
>>>> which is the Westell modem, after that it simply displays '*' at each
>>>> hop. Pinging salesforce.com from the same computer shows a time of 240
>>>> ms. Browsing this particular site in Firefox 3.5.9 or 3.6.3 is slow and
>>>> inconsistent, meaning that the pages do not always load and many
>>>> attempts have to be made to successfully load a page. I can reach other
>>>> websites fine. Nslookup fails with the following message:
>>>>
>>>> *** Can't find server name for address 10.20.30.1: Non-existent
>>>> host/domain
>>>> *** Default servers are not available
>>>>
>>>10.20.30.1 must be the netgear and looks like it is being used as a
>>>local DNS. Where does it get DNS from?
>>>
>>>let's tart with this stuff/
>>>
>>>leon
>>>> A machine running Windows connected to the same Netgear router and
>>>> Westell DSL modem traces the route in 11 hops. Pinging salesforce.com
>>>> shows here a consistent time of 85 ms. No problems browsing. Nslookup
>>>> results in the same error message as above but also displays the IP
>>>> address of salesforce.com.
>>>>
>>>> All of the above is also true, on both machines, when trying to reach
>>>> the IP address, 204.14.234.33, directly.
>>>>
>>>> Case 2
>>>> I connected the T43p running eCS directly to the Netgear router using a
>>>> cable and rebooted. I am still not able to trace the route to
>>>> salesforce.com, nor is nslookup any more helpful than above, either
>>>> when looking up the domain or using the above IP address. However, and
>>>> importantly, the ping time is now down to 80 ms on this system as well.
>>>>
>>>> The conclusion is that using this particular wireless adapter under eCS
>>>> (and on this particular computer) results in a signficant degradation
>>>> in latency.
>>>>
>>>> Scenario 3
>>>> I now connected the T43p directly to the Westell DSL modem. The ping
>>>> time stays at 80 ms, nslookup now works correctly (for both the domain
>>>> and the IP address with no error messages) but tracerte still does not
>>>> show any valid information beyond the Westell DSL modem.
>>>>
>>>> Can anyone suggest the reason for any or all of the above? A setting in
>>>> the Netgear router which is not entirely compatible with eCS? An effect
>>>> of using the Genmac driver where the communication is so slow that
>>>> something times out at a low level? Something not compatible in the DSL
>>>> modem or elsewhere on the Verizon network? Something else?
>>>>
>>>> Many thanks.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
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